Contact

This site does not accept guest posts, sponsored content, or requests for link placement. We will not answer affiliate or partnership inquiries from programs or operators. Please do not contact us regarding any of the above. Running an affiliate site? Take a look at our partner program overview before reaching out.

We are reachable for editorial corrections and factual disputes. Responses are typically sent within 48 hours.

Did you find a broken link, a slot game that won’t load, or a page that’s acting strangely? Report it, and it will get fixed. Found a factual error in a review or a change in the bonus terms? Send that over, too. If you’ve had a dispute with a listed casino and don’t know what to do, that’s also a valid reason to reach out.

Mark Kovacs

Casino Analyst & Editor

“If you can’t find passion in your work, find your passion and work at it.”

X / Twitter

Mark Kovacs grew up in Debrecen and studied IT at the University of Debrecen. He spent his early career in Budapest in a stable IT infrastructure role that seemed sensible for an IT graduate — reliable, respectable, and completely passionless.
The pivot came gradually. His poker income from PokerStars and the smaller tables at PitbullPoker eventually overtook his salary, slowly turning his passion into his full-time job. Then, in 2011, something happened that anyone who played online poker seriously around that time knows exactly what it means. Absolute Poker and UltimateBet collapsed under the weight of one of the industry’s biggest fraud scandals. Accounts were frozen. Money gone. The DOJ seizures that followed locked funds for years. Funds were eventually returned through the legal process, long after most players had written them off (around six years later). Mark was one of those affected. Losing the money stung. Losing faith in the game itself was something else entirely. After years of treating online poker as a legitimate profession, it became clear that the industry was unable to police its own flagship poker rooms. The money came back eventually. The belief in the game never did, though.

What Mark Covers Here:

Mark has over 15 years of experience in iGaming across formats and markets. He started with Hungarian-language poker and casino content, building and running review sites that grew quietly without much fanfare. Even after over 50 casino reviews, his approach hasn’t changed much.

Reputation and fairness come first.

Before bonus percentages, flashy designs, and extensive casino game libraries. An operator that doesn’t treat its players fairly when something goes wrong doesn’t belong on this site, no matter how great it looks in other areas. Third-party platforms such as AskGamblers and Casino Guru, both of which offer complaint mediation, are monitored closely. A pattern of unresolved withdrawal complaints is grounds for removal from this site. Programs are considered not only for how they treat affiliates, but also for how they treat their players. Payout complaints are the most common and revealing. How a casino handles these disputes reveals a lot about it.

User experience and VIP treatment second

Once an operator passes the trust threshold, how they treat ordinary players becomes the most important factor. Casinos earn genuine recognition when they treat mid-level players like VIPs, provide consistent support long after the deposit, and back their loyalty promises with real rewards.

There are no “wow” factors. No engagement bait. Just honest evaluations. If a casino is good, the review explains precisely why. If it has problems, the review says so directly.